1) Using a scale of 1-5, what was your overall experience with your order. 5 - Excellent 4 - Above Average 3 - Average 2 - Below Average 1 - Poor 2) Did you receive your order on time. Yes No 3) Using a scale of 1-5, how was our ordering and billing process? 5 - Excellent 4 - Above Average 3 - Average 2 - Below Average 1 - Poor 4) Did the quality of the product meet your expectations? Yes No 5) Will you purchase from Barker Tool & Supply again? Yes No 6) Overall, how satisfied were you with the performance of the Barker Tool & Supply sales representative with whom you spoke? Excellent Good Average Poor Unacceptable 7) Was your sales representative courteous and interested in helping you? Yes No 8) Compared to your experiences with other vendors, how do we match up? Much Better Better About The Same Worse Much Worse 9) Why did you purchase this product from Barker Tool & Supply? Price Delivery Quality Famillarity with BTS Other 10) How many other sources did you consider before buying from Barker Tool & Supply 0 1 2 3 4 or More
11) Please tell us about your experience with Barker Tool & Supply, and how we can improve our service to you.
E-Mail
Your Name